Shan Fragrance
Last updated: January 2026
Welcome to Shan Fragrance.
We are committed to delivering premium, long-lasting, alcohol-free attars safely and on time across India.
1. Shipping Coverage
We currently ship across India (PAN India Shipping)
International shipping is not available at this time
2. Order Processing Time
Orders are processed within 1–2 business days after payment confirmation
Orders placed on Sundays or public holidays will be processed on the next working day
3. Estimated Delivery Time
Metro Cities: 3–5 business days
Other Cities & Rural Areas: 5–7 business daysDelivery timelines may vary due to courier delays, weather conditions, or unforeseen circumstances.
4. Shipping Charges
Shipping charges (if applicable) are clearly displayed at checkout
Free shipping may be offered during promotions or special offers
5. Order Tracking
Once your order is shipped, you will receive a tracking ID via email or WhatsApp
You can track your order using the courier partner’s tracking link
6. Damaged or Missing Packages
7. If your order arrives:
Damage
Leaking
Incorrect product received
Please contact us within 48 hours of delivery with unboxing photos or videos.
📧 Email: ceo@shanfragrance.com
📞 Phone: +91 85458 62996
7. Delivery Address Responsibility
Customers are responsible for providing the correct delivery address
Shan Fragrance is not liable for delays or losses caused by incorrect address details
Shan Fragrance – Where Elegance Meets Aroma
Premium | Alcohol-Free | Long-Lasting Attars
